Frequently Asked Questions
Registered Dietitian Nutritionists (RDNs) are nationally recognized food and nutrition experts who have met the education, training, and certification requirements to be uniquely qualified to provide medical nutrition therapy for specific disease conditions and general nutrition counseling for optimal health.
You can expect to develop a trusted relationship with an expert in nutrition who will come alongside you and help you with your health goals. The first session is a time for you and Linda to get to know one another and to discover what you are wanting to accomplish. The number of follow-up sessions you choose is entirely up to you. To get the most out of nutrition and wellness services, follow-up sessions are recommended. Please feel free to contact Linda for a free 15-minute phone call to learn more.
As you address your nutrition and health goals you may notice changes in your weight. However, the focus will be on health in all areas of your life and to help you be the best and healthiest version of yourself.
A balanced approach to nutrition is not a diet but focuses on nourishing your body with a variety of foods in the right amounts for health and well-being. A balanced approach to health involves physical, mental, emotional, relational, and spiritual health care.
Please visit the contact page or call our office at 515-964-5003. You can expect a response within 24-48 business hours to help you get started.
Yes we can do telehealth nutrition services. Please contact us for more information.
Appointments are available at all of the New Life locations: Ankeny, West Des Moines, and Pleasant Hill.
Linda can submit to some insurance providers directly on your behalf.
If Linda cannot submit to insurance directly on your behalf and you have insurance that you would like to use, you will need to pay for your counseling session at the time of service.
If we are not submitting to your insurance on your behalf, a "superbill" (an itemized invoice) can be provided that you can submit to your insurance company for reimbursement. Reimbursement is based on your policy's standards. Please call your insurance company's member services number to verify how reimbursement works under your insurance policy.
If you have a HSA (health savings account) or FLEX spending account your card can be charged for nutrition services. Linda may need to be set up as a health care provider with the card company prior to charging the card.
For more information about speaking with your insurance company, download this step-by-step guide.
Please visit the Insurance and Rates page for more information.
In the event you need to cancel or reschedule your appointment, please contact our office or your nutrition coach directly at least 24 business hours in advanced. If advanced notice is not received, you will be charged a $60 cancellation fee. Please contact our office to discuss exemptions for emergencies.