Insurance & Self Pay Fees

New Life Counseling is a Blue Cross Blue Shield preferred provider; some of our counselors also accept some forms of United Healthcare, Aetna, and Cigna. We do not accept Medicaid/Medicare, Title 19, or any form of state insurance.

Session times are scheduled in advance and are typically 45-55 minutes in length. Depending on the level of your counselor's credentials, our fees range from $100-$160 for self pay. We provide a sliding fee for sessions with our interns- please contact us to discuss the sliding scale fee. (Read more about self pay fees here.)

Counseling services can be paid for privately, but are often covered by insurance. Clients are responsible for contacting their personal insurance company to confirm mental health benefits before attending their first session, and are responsible for any insurance co-pays and/or deductibles.

Payments are due at time of service; we ask that you bring your payment and Insurance card to your first session. Please contact one of our staff if you have questions about this process.

Check Out This Guide On Our Blog:

drawing of hands holding medical bills and an insurance policy. Other medical items on table: stethoscope, medication, ect. Title reads "Understanding your health insurance"

Navigating Mental Health Coverage: Understanding Insurance Basics

Understanding insurance can be a challenging task, especially for patients who are already dealing with a lot of stress and anxiety. However, it is essential to have a good understanding of how insurance works to make the most of your mental health benefits and receive the treatment you need. In this post we will talk…

Read More

Our Locations

Call us for an appointment:

Ankeny Office
227 NW School Street
Ankeny, IA 50023
Fax: 515-964-3856
Phone: (515) 964-5003

Pleasant Hill Office
1300 Metro East Drive, Ste. 106
Pleasant Hill, IA 50327

West Des Moines Office
1200 Valley West Dr., Suite 700
West Des Moines, IA 50266
Fax: 515-225-4016
Phone: (515) 225-4006