Frequently Asked Questions
Please call the number on the back of your insurance card to see if you have mental health benefits. It is a good idea to ask your insurance what your out of pocket expense, co-pay and deductible is. If you are doing telehealth you will need to ask your insurance if they cover the co-pay.
No, we do not have a nurse practitioner or psychiatrist on staff. We do not write prescriptions for medications.
No, everyone is welcome. We do offer biblical principals if you are interested in that.
$100 per session for most of our counselors- $130 for Dr. Don Gilbert.
Please use the contact form on the site or call our office to reach Carrie, or you can email a counselor directly using the contact information on their profile under Our Team.
No, we do not accept any of these insurances. You can call the number on your card for a list of therapists that do accept your insurance.
Please bring your insurance card, your patient intake form, payment form and co-pay. Alternatively, you may follow the links below to submit your intake form and payment form electronically. Please be sure to let Carrie or your counselor know you submitted it online when you arrive, so we know to look for it.
Some of our counselors offer telehealth. Please ask your counselor or chat with Carrie about your options. If you do choose to do telehealth you will need to call the number on the back of your insurance card to ask them if they cover telehealth and if they cover the copay.
The best place to start is looking at Our Team and reading each bio and looking at the videos from each our counselors on staff. If you still have questions, feel free to call Carrie and she can always be of assistance in this decision.
We do have a policy of a $60 fee if there is a no show or a cancellation this is not within 24 hours of your appointment time.